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Customer Reviews

We dealt with Eli very professional, courteous, very helpful informing us about the vehicle and will answer any questions and more. All the staff is... great from the time you walk in the door everyone will say HELLO which is a plus. Thank you “CYPRESS FORD”read more
Wayne Gross
Wayne Gross
15:30 21 Oct 21
5⭐'s to this place and to my new friend Garnett, who went above and beyond to aquire me my beloved Bronco despite all odds. While nothing can... replace my dad's original '75, she is pretty special 💖.read more
Brandy Westbury
Brandy Westbury
15:48 02 Oct 21
I have been looking to trade in my truck for a little bit now, and have looked at a couple of different dealerships and was pressured extensively... about what vehicles I was looking at online. I went to Cypress Motors to look at a truck, I was lucky enough to deal with Garnet, he listened to me about what I was looking for and what I was needing the truck to do. He worked with me to find a truck within my price range and didn't try to get me to purchase a truck that was more expensive. He went over all of the features in my new vehicle with me and made sure I was comfortable with it prior to driving off the lot. At no point during the sale did I feel pressured into purchasing anything.Mike in the finance department was also amazing, he made sure I knew everything that was available to me and again there was no pressure to purchase any of the optional coverages.It was a great experience and would definitely recommend Garnet and Mike to anyone looking to purchase a vehicle.read more
Mel Kleinsteuber
Mel Kleinsteuber
15:42 23 Sep 21
Friendly, helping staff.
Darcy Kress
Darcy Kress
15:35 16 Sep 21
Experienced mechanics, friendly, efficient and awesome staffs. Trusted company ever since.
Maricris Rabanal
Maricris Rabanal
20:12 10 Sep 21
These guys are excellent to work with! Made my first time buying my own vehicle a breeze.
Ashlyn Connor
Ashlyn Connor
15:27 06 Aug 21
Had a morning appt to get work done on company truck, on the way up I discovered I needed tires. I called their service dept and they were able to... squeeze that in and still get me out before noon. All staff are very friendly and accommodating 👍👍read more
Bruce Upton
Bruce Upton
18:52 16 Jul 21
Had another great experience with cypress ford. Fords micro chip shortage delayed my trucks arrival but Eli went above and beyond in every way he... could. Would definitely recommend dealing with Eli if anyone is looking for a new vehicle.read more
nelson schneider
nelson schneider
17:16 30 Jun 21
Eli and Mike were very good to work with and made my experience of buying a new vehicle enjoyable. I’m extremely pleased with my new truck! Thanks... guysread more
Stefanie Johnston
Stefanie Johnston
15:45 30 Jun 21
John has excellent customer service, he was knowledgeable and helped navigate us through our purchase. Thank you John and Cypress Ford!
Tamara Quintin
Tamara Quintin
17:54 06 May 21
The gentlemen doing my oil change remembered me from the last time I was in there. They were super friendly and were able to get me through in a very... timely manner.read more
Kayden Dudley
Kayden Dudley
20:30 29 Apr 21
Great service. Technicians were friendly and courteous. They did a great job of explaining things that they found during my Quick Lane oil change.... Highly recommend!read more
Richard Bissonnette
Richard Bissonnette
16:14 27 Apr 21
Quick and helpful. Thorough and good social distancing and sanitation procedures.
Michelle Steinley
Michelle Steinley
17:08 24 Apr 21
I had a great experience purchasing my new Escape. Staff is friendly and very caring.
George Bowditch
George Bowditch
22:20 22 Apr 21
Great service!
Jill McLeod
Jill McLeod
15:49 10 Apr 21
Amazing first class service, staff are so accommodating and great!!
Marlene Mcgough
Marlene Mcgough
16:00 06 Apr 21
Eli was amazing to deal with. I totally recommend Cypress Ford. Mike the finance manager was excellent as well. Go see Eli you won’t be disappointed!!
Kelly Kroeker
Kelly Kroeker
20:35 27 Mar 21
Great buying experience! Will Martin provides outstanding customer service, it was a pleasure working with him and I would highly recommend Will... and the team at Cypress Motors.read more
Anthony Campese
Anthony Campese
18:46 21 Mar 21
The service we received at Cypress Motors was excellent. Eli answered all of our questions and was extremely thorough. We left feeling like our... business was valued.Highly recommend the team at Cypress Motors!read more
Katelyn P.
Katelyn P.
21:20 18 Mar 21
Overall great experience, friendly employees and above and beyond customer service from everyone. Honest and nice salesman so you know you can buy... with confidence.read more
Rhys Fingas
Rhys Fingas
18:13 18 Mar 21
I recently had an electronic issue with my 2017 F150. Initially I had to complain to management about the service department because cypress gave... up on the issue after two days of trying. What is important is that once I complained the service department really stepped up and put in a lot of effort resolve the issue. They followed up regularly and even went so far as to keep the truck a few extra days to make sure it worked, they also washed it before I picked it up, I think they deserve a five star rating for stepping up and resolving the issue!I have also used the Fast Lane at Cypress many times and the service there is exceptional and convenient !!! For service Cypress gets 5/5 in my books. Unfortunately, I find the sales department a lot less pleasant to deal with.read more
Dustan Froslie
Dustan Froslie
11:37 17 Mar 21
Emil always provides excellent customer service in the fast lane
Al Brynildsen
Al Brynildsen
17:43 16 Mar 21
All work done satisfactoryBought a 2017 Edge. Great SUV
Roger Beaudoin
Roger Beaudoin
16:17 04 Mar 21

Customer Reviews

We dealt with Eli very professional, courteous, very helpful informing us about the vehicle and will answer any questions and more. All the staff is... great from the time you walk in the door everyone will say HELLO which is a plus. Thank you “CYPRESS FORD”read more
Wayne Gross
Wayne Gross
15:30 21 Oct 21
5⭐'s to this place and to my new friend Garnett, who went above and beyond to aquire me my beloved Bronco despite all odds. While nothing can... replace my dad's original '75, she is pretty special 💖.read more
Brandy Westbury
Brandy Westbury
15:48 02 Oct 21
I have been looking to trade in my truck for a little bit now, and have looked at a couple of different dealerships and was pressured extensively... about what vehicles I was looking at online. I went to Cypress Motors to look at a truck, I was lucky enough to deal with Garnet, he listened to me about what I was looking for and what I was needing the truck to do. He worked with me to find a truck within my price range and didn't try to get me to purchase a truck that was more expensive. He went over all of the features in my new vehicle with me and made sure I was comfortable with it prior to driving off the lot. At no point during the sale did I feel pressured into purchasing anything.Mike in the finance department was also amazing, he made sure I knew everything that was available to me and again there was no pressure to purchase any of the optional coverages.It was a great experience and would definitely recommend Garnet and Mike to anyone looking to purchase a vehicle.read more
Mel Kleinsteuber
Mel Kleinsteuber
15:42 23 Sep 21
Friendly, helping staff.
Darcy Kress
Darcy Kress
15:35 16 Sep 21
Experienced mechanics, friendly, efficient and awesome staffs. Trusted company ever since.
Maricris Rabanal
Maricris Rabanal
20:12 10 Sep 21
These guys are excellent to work with! Made my first time buying my own vehicle a breeze.
Ashlyn Connor
Ashlyn Connor
15:27 06 Aug 21
Had a morning appt to get work done on company truck, on the way up I discovered I needed tires. I called their service dept and they were able to... squeeze that in and still get me out before noon. All staff are very friendly and accommodating 👍👍read more
Bruce Upton
Bruce Upton
18:52 16 Jul 21
Had another great experience with cypress ford. Fords micro chip shortage delayed my trucks arrival but Eli went above and beyond in every way he... could. Would definitely recommend dealing with Eli if anyone is looking for a new vehicle.read more
nelson schneider
nelson schneider
17:16 30 Jun 21
Eli and Mike were very good to work with and made my experience of buying a new vehicle enjoyable. I’m extremely pleased with my new truck! Thanks... guysread more
Stefanie Johnston
Stefanie Johnston
15:45 30 Jun 21
John has excellent customer service, he was knowledgeable and helped navigate us through our purchase. Thank you John and Cypress Ford!
Tamara Quintin
Tamara Quintin
17:54 06 May 21
The gentlemen doing my oil change remembered me from the last time I was in there. They were super friendly and were able to get me through in a very... timely manner.read more
Kayden Dudley
Kayden Dudley
20:30 29 Apr 21
Great service. Technicians were friendly and courteous. They did a great job of explaining things that they found during my Quick Lane oil change.... Highly recommend!read more
Richard Bissonnette
Richard Bissonnette
16:14 27 Apr 21
Quick and helpful. Thorough and good social distancing and sanitation procedures.
Michelle Steinley
Michelle Steinley
17:08 24 Apr 21
I had a great experience purchasing my new Escape. Staff is friendly and very caring.
George Bowditch
George Bowditch
22:20 22 Apr 21
Great service!
Jill McLeod
Jill McLeod
15:49 10 Apr 21
Amazing first class service, staff are so accommodating and great!!
Marlene Mcgough
Marlene Mcgough
16:00 06 Apr 21
Eli was amazing to deal with. I totally recommend Cypress Ford. Mike the finance manager was excellent as well. Go see Eli you won’t be disappointed!!
Kelly Kroeker
Kelly Kroeker
20:35 27 Mar 21
Great buying experience! Will Martin provides outstanding customer service, it was a pleasure working with him and I would highly recommend Will... and the team at Cypress Motors.read more
Anthony Campese
Anthony Campese
18:46 21 Mar 21
The service we received at Cypress Motors was excellent. Eli answered all of our questions and was extremely thorough. We left feeling like our... business was valued.Highly recommend the team at Cypress Motors!read more
Katelyn P.
Katelyn P.
21:20 18 Mar 21
Overall great experience, friendly employees and above and beyond customer service from everyone. Honest and nice salesman so you know you can buy... with confidence.read more
Rhys Fingas
Rhys Fingas
18:13 18 Mar 21
I recently had an electronic issue with my 2017 F150. Initially I had to complain to management about the service department because cypress gave... up on the issue after two days of trying. What is important is that once I complained the service department really stepped up and put in a lot of effort resolve the issue. They followed up regularly and even went so far as to keep the truck a few extra days to make sure it worked, they also washed it before I picked it up, I think they deserve a five star rating for stepping up and resolving the issue!I have also used the Fast Lane at Cypress many times and the service there is exceptional and convenient !!! For service Cypress gets 5/5 in my books. Unfortunately, I find the sales department a lot less pleasant to deal with.read more
Dustan Froslie
Dustan Froslie
11:37 17 Mar 21
Emil always provides excellent customer service in the fast lane
Al Brynildsen
Al Brynildsen
17:43 16 Mar 21
All work done satisfactoryBought a 2017 Edge. Great SUV
Roger Beaudoin
Roger Beaudoin
16:17 04 Mar 21

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