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Customer Reviews

Had a morning appt to get work done on company truck, on the way up I discovered I needed tires. I called their service dept and they were able to... squeeze that in and still get me out before noon. All staff are very friendly and accommodating 👍👍read more
Bruce Upton
Bruce Upton
18:52 16 Jul 21
Had another great experience with cypress ford. Fords micro chip shortage delayed my trucks arrival but Eli went above and beyond in every way he... could. Would definitely recommend dealing with Eli if anyone is looking for a new vehicle.read more
nelson schneider
nelson schneider
17:16 30 Jun 21
Eli and Mike were very good to work with and made my experience of buying a new vehicle enjoyable. I’m extremely pleased with my new truck! Thanks... guysread more
Stefanie Johnston
Stefanie Johnston
15:45 30 Jun 21
John has excellent customer service, he was knowledgeable and helped navigate us through our purchase. Thank you John and Cypress Ford!
Tamara Quintin
Tamara Quintin
17:54 06 May 21
The gentlemen doing my oil change remembered me from the last time I was in there. They were super friendly and were able to get me through in a very... timely manner.read more
Kayden Dudley
Kayden Dudley
20:30 29 Apr 21
Great service. Technicians were friendly and courteous. They did a great job of explaining things that they found during my Quick Lane oil change.... Highly recommend!read more
Richard Bissonnette
Richard Bissonnette
16:14 27 Apr 21
Quick and helpful. Thorough and good social distancing and sanitation procedures.
Michelle Steinley
Michelle Steinley
17:08 24 Apr 21
I had a great experience purchasing my new Escape. Staff is friendly and very caring.
George Bowditch
George Bowditch
22:20 22 Apr 21
Great service!
Jill McLeod
Jill McLeod
15:49 10 Apr 21
Amazing first class service, staff are so accommodating and great!!
Marlene Mcgough
Marlene Mcgough
16:00 06 Apr 21
Eli was amazing to deal with. I totally recommend Cypress Ford. Mike the finance manager was excellent as well. Go see Eli you won’t be disappointed!!
Kelly Kroeker
Kelly Kroeker
20:35 27 Mar 21
Great buying experience! Will Martin provides outstanding customer service, it was a pleasure working with him and I would highly recommend Will... and the team at Cypress Motors.read more
Anthony Campese
Anthony Campese
18:46 21 Mar 21
The service we received at Cypress Motors was excellent. Eli answered all of our questions and was extremely thorough. We left feeling like our... business was valued.Highly recommend the team at Cypress Motors!read more
Katelyn P.
Katelyn P.
21:20 18 Mar 21
Overall great experience, friendly employees and above and beyond customer service from everyone. Honest and nice salesman so you know you can buy... with confidence.read more
Rhys Fingas
Rhys Fingas
18:13 18 Mar 21
I recently had an electronic issue with my 2017 F150. Initially I had to complain to management about the service department because cypress gave... up on the issue after two days of trying. What is important is that once I complained the service department really stepped up and put in a lot of effort resolve the issue. They followed up regularly and even went so far as to keep the truck a few extra days to make sure it worked, they also washed it before I picked it up, I think they deserve a five star rating for stepping up and resolving the issue!I have also used the Fast Lane at Cypress many times and the service there is exceptional and convenient !!! For service Cypress gets 5/5 in my books. Unfortunately, I find the sales department a lot less pleasant to deal with.read more
Dustan Froslie
Dustan Froslie
11:37 17 Mar 21
Emil always provides excellent customer service in the fast lane
Al Brynildsen
Al Brynildsen
17:43 16 Mar 21
All work done satisfactoryBought a 2017 Edge. Great SUV
Roger Beaudoin
Roger Beaudoin
16:17 04 Mar 21
Great customer service, and warranty process was simple!
jeff chubaty
jeff chubaty
16:04 18 Feb 21
Brett Bedford and Emiliano(Emmo) Gallanosa at the Quicklane are fantastic to deal with. They make you feel appreciated and always go the extra mile... to ensure the service is up to, if not beyond your expectations. The Covid-19 cleaning protocols are fantastic. You can tell they enjoy what they do, and actually care about the client not just the money. I highly reccomend them.read more
Braedon Hewgill
Braedon Hewgill
15:28 12 Feb 21
The staff do all they can to accommodate your needs very professional atmosphere
Darren Laturnus
Darren Laturnus
17:06 09 Feb 21
Awesome service by the team at the fast lane! Thanks boys!
Errol Campbell
Errol Campbell
23:33 30 Jan 21

Customer Reviews

Had a morning appt to get work done on company truck, on the way up I discovered I needed tires. I called their service dept and they were able to... squeeze that in and still get me out before noon. All staff are very friendly and accommodating 👍👍read more
Bruce Upton
Bruce Upton
18:52 16 Jul 21
Had another great experience with cypress ford. Fords micro chip shortage delayed my trucks arrival but Eli went above and beyond in every way he... could. Would definitely recommend dealing with Eli if anyone is looking for a new vehicle.read more
nelson schneider
nelson schneider
17:16 30 Jun 21
Eli and Mike were very good to work with and made my experience of buying a new vehicle enjoyable. I’m extremely pleased with my new truck! Thanks... guysread more
Stefanie Johnston
Stefanie Johnston
15:45 30 Jun 21
John has excellent customer service, he was knowledgeable and helped navigate us through our purchase. Thank you John and Cypress Ford!
Tamara Quintin
Tamara Quintin
17:54 06 May 21
The gentlemen doing my oil change remembered me from the last time I was in there. They were super friendly and were able to get me through in a very... timely manner.read more
Kayden Dudley
Kayden Dudley
20:30 29 Apr 21
Great service. Technicians were friendly and courteous. They did a great job of explaining things that they found during my Quick Lane oil change.... Highly recommend!read more
Richard Bissonnette
Richard Bissonnette
16:14 27 Apr 21
Quick and helpful. Thorough and good social distancing and sanitation procedures.
Michelle Steinley
Michelle Steinley
17:08 24 Apr 21
I had a great experience purchasing my new Escape. Staff is friendly and very caring.
George Bowditch
George Bowditch
22:20 22 Apr 21
Great service!
Jill McLeod
Jill McLeod
15:49 10 Apr 21
Amazing first class service, staff are so accommodating and great!!
Marlene Mcgough
Marlene Mcgough
16:00 06 Apr 21
Eli was amazing to deal with. I totally recommend Cypress Ford. Mike the finance manager was excellent as well. Go see Eli you won’t be disappointed!!
Kelly Kroeker
Kelly Kroeker
20:35 27 Mar 21
Great buying experience! Will Martin provides outstanding customer service, it was a pleasure working with him and I would highly recommend Will... and the team at Cypress Motors.read more
Anthony Campese
Anthony Campese
18:46 21 Mar 21
The service we received at Cypress Motors was excellent. Eli answered all of our questions and was extremely thorough. We left feeling like our... business was valued.Highly recommend the team at Cypress Motors!read more
Katelyn P.
Katelyn P.
21:20 18 Mar 21
Overall great experience, friendly employees and above and beyond customer service from everyone. Honest and nice salesman so you know you can buy... with confidence.read more
Rhys Fingas
Rhys Fingas
18:13 18 Mar 21
I recently had an electronic issue with my 2017 F150. Initially I had to complain to management about the service department because cypress gave... up on the issue after two days of trying. What is important is that once I complained the service department really stepped up and put in a lot of effort resolve the issue. They followed up regularly and even went so far as to keep the truck a few extra days to make sure it worked, they also washed it before I picked it up, I think they deserve a five star rating for stepping up and resolving the issue!I have also used the Fast Lane at Cypress many times and the service there is exceptional and convenient !!! For service Cypress gets 5/5 in my books. Unfortunately, I find the sales department a lot less pleasant to deal with.read more
Dustan Froslie
Dustan Froslie
11:37 17 Mar 21
Emil always provides excellent customer service in the fast lane
Al Brynildsen
Al Brynildsen
17:43 16 Mar 21
All work done satisfactoryBought a 2017 Edge. Great SUV
Roger Beaudoin
Roger Beaudoin
16:17 04 Mar 21
Great customer service, and warranty process was simple!
jeff chubaty
jeff chubaty
16:04 18 Feb 21
Brett Bedford and Emiliano(Emmo) Gallanosa at the Quicklane are fantastic to deal with. They make you feel appreciated and always go the extra mile... to ensure the service is up to, if not beyond your expectations. The Covid-19 cleaning protocols are fantastic. You can tell they enjoy what they do, and actually care about the client not just the money. I highly reccomend them.read more
Braedon Hewgill
Braedon Hewgill
15:28 12 Feb 21
The staff do all they can to accommodate your needs very professional atmosphere
Darren Laturnus
Darren Laturnus
17:06 09 Feb 21
Awesome service by the team at the fast lane! Thanks boys!
Errol Campbell
Errol Campbell
23:33 30 Jan 21

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